Majlis vs Zoho CRM: build your real estate CRM, or start with one?
Zoho CRM is affordable, flexible and now hosted in the UAE. It can become a real estate CRM, but a partner has to build the property modules and portal connectors first. Majlis arrives already shaped around how UAE brokerages work.
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Quick verdict
Choose Zoho CRM if you want the lowest licence price, UAE-hosted data, an Arabic interface and the freedom to design every module, and you have a partner or in-house admin to build it. Choose Majlis if you want Property Finder, Bayut and Dubizzle, a WhatsApp number per agent, AI follow-up and property matching working in days, with no implementation project.
At a glance
| Feature | Majlis | Zoho CRM |
|---|---|---|
| Built for | Real estate brokerages in the UAE and GCC | Any industry; you configure it |
| Property Finder, Bayut, Dubizzle | Built in: publishing and lead capture | Via partner connectors or custom builds |
| Listings and property matching | Built in, with AI buyer matching | Custom Property and Viewing modules built by a partner |
| Official Meta API, a number per agent | Official Meta API on all paid editions; one number per integration, Zoho message credits plus Meta fees | |
| AI | Summaries, next steps, reply drafts, translation, voice-note transcripts on every plan | Zia predictions and recommendations from Enterprise; AI agents on credits |
| Arabic | Arabic–English AI translation and transcripts | Full Arabic interface |
| Price per user | AED 139–199 a month, all features | About USD 14–52 a month, by edition |
| Time to go live | Days | Weeks, with a partner |
Where Zoho CRM is strong
- Low price per seat. Paid editions start around USD 14 per user per month billed annually, and there is a free tier for up to three users.
- Data stays in the UAE. Zoho opened DESC-certified data centres in Dubai and Abu Dhabi in January 2026.
- A real Arabic interface, not just translated content.
- Deep customisation. Custom modules, Blueprint process rules, functions and Zoho Creator let you model almost any workflow.
- A wide suite. Zoho Books, Desk and Analytics share data with the CRM, which suits UAE VAT and accounting needs.
- Official WhatsApp integration included on every paid edition.
Where Majlis is stronger for UAE brokerages
- No build phase. Listings, portal publishing, portal lead capture and viewings exist on the first day. On Zoho, a partner designs these modules and connectors, and you maintain them.
- A WhatsApp number for every agent. Each agent has their own verified number and inbox, and managers see all of them. Zoho's documented setup connects one number per integration at the organisation level.
- AI on every plan, built for sales conversations. Summaries, next steps, reply drafts, translation and voice-note transcripts for every agent, 500 actions each per month included. Zoho's Zia predictions start at the Enterprise edition.
- Property-to-buyer matching. A new listing is scored against every active lead and sent to the best fits on WhatsApp in one click.
- Speed-to-lead built in. Response-time SLAs per agent, with missed leads moved to the General Pool automatically.
What it costs a 10-agent brokerage
Zoho's licence is cheaper than Majlis. The gap closes once you add the partner work that makes Zoho a real estate CRM. Prices exclude VAT; USD converted at AED 3.6725.
| Cost item | Majlis | Zoho CRM |
|---|---|---|
| Licence, 10 users, billed annually | AED 16,900 | Professional: about AED 10,100; Enterprise (with Zia): about AED 17,600 |
| Real estate setup (property modules, portal connectors) | Included | Partner project, typically AED 10,000–60,000+ one-off |
| Meta bills directly, no markup | Zoho message credits plus Meta fees | |
| First-year total | About AED 16,900 | About AED 20,000–78,000 |
Sources: Majlis pricing, Zoho CRM pricing on G2, UAE implementation costs, checked 25 September 2026. Zoho does not publish AED prices for every region; check your quote.
Who should choose which
Zoho CRM is the better fit if you:
- Must keep data in a UAE data centre
- Need your whole team working in an Arabic interface
- Already run Zoho Books or other Zoho apps
- Have a Zoho partner or admin and want to design every module yourself
Majlis is the better fit if you:
- Want a real estate CRM working this week, not after a build
- Need each agent on their own WhatsApp number
- Want AI follow-up and property matching without buying a higher edition
Switching from Zoho CRM to Majlis
- 1
Export Leads, Contacts, Deals and your custom Property module from Zoho as CSV.
- 2
We import them into Majlis and map your Blueprint stages to Majlis pipelines.
- 3
Connect your portal accounts and each agent's WhatsApp number.
- 4
Test on live leads during the 14-day free trial.
FAQ
Is Zoho CRM good for real estate in the UAE?
Zoho CRM is a flexible, low-cost platform with UAE data centres and Arabic support. For real estate, a partner usually builds property modules and Property Finder and Bayut connectors, which adds cost and setup time.
Does Zoho CRM integrate with Property Finder and Bayut?
Not natively. As of September 2026 these connections come from Zoho partners or integration tools. Majlis includes Property Finder, Bayut and Dubizzle publishing and lead capture.
Can each agent have their own WhatsApp number in Zoho CRM?
Zoho's documented WhatsApp setup connects one number per integration at the organisation level. In Majlis, every agent connects their own verified number.
Is Zoho cheaper than Majlis?
Zoho's licence is cheaper per user. Once you add a partner to build real estate modules and portal connectors, the first-year cost is usually similar to or higher than Majlis.
Does Majlis support Arabic like Zoho?
Majlis translates Arabic and English conversations and voice notes with AI. Zoho offers a full Arabic interface.
What is the best Zoho CRM alternative for brokerages?
If you want a CRM that already works the way a UAE brokerage does, with portals, WhatsApp per agent and AI follow-up included, Majlis is built for that.
Compare Majlis with other CRMs
Zoho is a trademark of its owner. Details come from public sources checked on 25 September 2026 and may change. Spotted something out of date? Email us and we will fix it.