Majlis vs Bitrix24: all-in-one workspace or real estate CRM?
Bitrix24 is popular with Dubai brokerages because it is inexpensive and does almost everything: CRM, tasks, chat, telephony and HR. Real estate is not built in, though. Portals come from third-party apps and a partner usually builds the property database. Majlis is a real estate CRM from the first screen.
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Quick verdict
Choose Bitrix24 if you want the lowest price for a large team and one workspace for CRM, projects, internal chat and HR, and you are happy to configure it with a partner and marketplace apps. Choose Majlis if you want a focused brokerage CRM where Property Finder, Bayut, Dubizzle, a WhatsApp number per agent and AI follow-up work without apps, providers or a partner project.
At a glance
| Feature | Majlis | Bitrix24 |
|---|---|---|
| Built for | Real estate brokerages in the UAE and GCC | Any business; all-in-one workspace |
| Property Finder, Bayut, Dubizzle | Built in: publishing and lead capture | Third-party marketplace apps, mostly launched 2025–26 |
| Property database | Built in, with AI buyer matching | Built by a partner with smart processes or the product catalogue |
| Official Meta API, a number per agent, included | Official API connector advertised; help docs connect via Twilio, Edna or Gupshup into shared Open Channels queues, with provider fees | |
| AI | Summaries, next steps, reply drafts, translation, voice-note transcripts | CoPilot call transcription, summaries and field auto-fill; AI agents rolling out in 2026 |
| Beyond CRM | Focused on brokerage sales | Tasks, projects, chat, video, telephony, website builder, HR |
| Pricing | AED 139–199 per agent per month | USD 49–399 a month flat per organisation (annual billing) |
| Setup | Days | Typically 2–6 weeks with a partner |
Where Bitrix24 is strong
- Very low cost per seat. Flat pricing means the Standard plan covers up to 50 users for USD 99 a month billed annually.
- An entire workspace in one product: CRM, tasks, projects, chat, video calls, telephony, website builder and HR tools.
- Highly customisable, with a large app marketplace, a REST API and an on-premise edition.
- A wide network of Dubai implementation partners.
- A large, generally positive review base: 4.1 out of 5 from more than 600 G2 reviews.
Where Majlis is stronger for UAE brokerages
- Real estate without assembly. Listings, portal publishing and portal lead capture are part of Majlis. On Bitrix24 they come from separate apps and a partner build, each with its own vendor and bill.
- WhatsApp that belongs to each agent. Every agent has a verified number on the official Meta API with no third-party provider. Bitrix24's help centre routes WhatsApp through third-party connectors into shared queues.
- Easy for agents to adopt. Majlis shows agents their leads, chats and next steps. Bitrix24's most common review complaint is a steep learning curve and a crowded interface.
- AI built for sales conversations: reply drafts, Arabic–English translation and voice-note transcripts inside every WhatsApp chat.
- Speed-to-lead accountability. Response-time SLAs per agent and the General Pool for missed leads.
What it costs a 10-agent brokerage
Bitrix24 has the lower licence price. Majlis includes the real estate features, WhatsApp connection and setup that Bitrix24 adds through apps, providers and partners. Prices exclude VAT; USD converted at AED 3.6725.
| Cost item | Majlis | Bitrix24 |
|---|---|---|
| Platform, 10 users, per year | AED 16,900 (annual billing) | Standard: USD 1,188 (about AED 4,400) |
| Portal apps | Included | From USD 9 a month per portal, by app |
| Included; Meta bills directly | Provider fees (e.g. Twilio or Edna) plus Meta fees | |
| Real estate setup | Included | Partner project, 2–6 weeks, price on request |
Sources: Majlis pricing, Bitrix24 pricing, Bitrix24 marketplace, Bitrix24 for UAE real estate, checked 25 September 2026.
Who should choose which
Bitrix24 is the better fit if you:
- Want one tool for CRM, projects, internal chat and HR
- Have a large team and a tight software budget
- Have a partner or admin to configure and maintain apps
Majlis is the better fit if you:
- Want a CRM your agents understand on day one
- Need each agent on their own official WhatsApp number
- Want portals, listings and AI follow-up without extra apps or vendors
Switching from Bitrix24 to Majlis
- 1
Export leads, contacts, deals and your property records from Bitrix24 as CSV.
- 2
We import them into Majlis and map your deal stages.
- 3
Connect your portal accounts directly and each agent's WhatsApp number.
- 4
Keep Bitrix24 for tasks and chat if you like; move sales to Majlis during the 14-day trial.
FAQ
Is Bitrix24 good for real estate in Dubai?
Bitrix24 is widely used in Dubai because it is affordable and flexible. Real estate features such as listings and Property Finder or Bayut integration come from marketplace apps and partner configuration rather than the core product.
Does Bitrix24 integrate with Property Finder and Bayut?
Through third-party marketplace apps. As of September 2026 several exist, most launched in 2025 or 2026 with few installs. Majlis includes Property Finder, Bayut and Dubizzle natively.
How does WhatsApp work in Bitrix24?
Bitrix24 advertises an official WhatsApp connector, while its help centre documents connecting through providers such as Twilio, Edna or Gupshup. Messages arrive in shared Open Channels queues, and provider fees can apply on top of Meta's charges.
Is Bitrix24 cheaper than Majlis?
Yes, on licence price. Bitrix24's flat pricing is hard to beat for large teams. Majlis costs more per seat but includes the portals, WhatsApp connection and real estate setup that Bitrix24 adds through apps and partners.
Can I use Bitrix24 and Majlis together?
Yes. You can keep Bitrix24 for tasks and internal chat and run sales in Majlis. Majlis's incoming and outgoing webhooks can pass leads and updates between them.
Compare Majlis with other CRMs
Bitrix24 is a trademark of its owner. Details come from public sources checked on 25 September 2026 and may change. Spotted something out of date? Email us and we will fix it.